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What a Single Word Says about the Words to Come
The first word a person uses when taking a turn in a group discussion speaks volumes, according to Univ. of Pennsylvania sociologist David Gibson. For team leaders and facilitators, what he found in a...
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Get People Speaking Up by Shutting Up
You don’t really want people to speak up at work, do you?Wouldn’t it be easier if everyone just nodded their heads when you gave your position and dove in to make it happen? You bet it would. I’d love...
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Team Charters and Plans Proved a Winning Combination
As a team builder, I require each client to create a team charter to record the members' teamwork agreements. As a certified project manager, I know the power of properly constructed plans for task...
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How to Satisfy Meeting Attendees
Bad feelings about meetings “may lead attendees to have pessimistic attitudes toward meetings, avoid meetings, undermine and not support meeting outcomes, or behave dysfunctionally in meetings.” I bet...
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How to Get Longer Discussions (and Why You Want Them)
My frustration with airport security has risen to the point where I shudder at the mere thought of flying. I have never been a frequent flyer, with 20 flights the most I took in a single year. But now...
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Introverts are Normal, Too
There's that person at your work who doesn't say much. Hold a brainstorming session, and their mouth stays calm. Ask for their ideas, and they seem to have none, until you receive an e-mail two days...
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Avoiding the Mistakes of Memory
Okay, this is embarrassing. I read halfway through a study intending to blog on it, finding it interesting but also trying to recall a similar study it reminded me of. Suspicions grew. I checked Teams...
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How to Run a Pleasant yet Productive Meeting
When you next run a meeting, would you like to:Achieve your "must-have" meeting objectives?Achieve your "nice-to-have" objectives?Incite passion for the work without conflict?Adjourn early?Get a round...
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Helping Groups Draw Parallels Improved Problem-Solving
"People are all, to a greater or lesser degree, storehouses of information," write Bryan Bonner and Michael Baumann. "To the extent that people can effectively pool their knowledge and expertise with...
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Learning When Your Time is Short
When my mother was dying in a hospital last year, her admitting physician complicated my family’s grief by being an arrogant jerk. He insisted some of her recent symptoms were the result of drug...
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